Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.
Don't fall for the overall rating published here, the management is really pushing the customers to leave review here. I took my 2007 Camry here in Sept 2023 knowing that I have electrical or ECU problem. I took my car to 3 mechanics before going to this shop. All told me I have electrical/ECU problem and they are not doing to electrical, but they don't do electrical work so asked me to go somewhere else, and refunded me the money used for swapping parts. I found Super Service of Aliso Viejo by googling for electrical repairs. Before taking my car there I even called the front desk and gave him all the info of former repairs and diagnostics. They charged me for 1hr diagnostics, and chief technician told me my car is failed on compression test and need to replace the engine because the pistons are warped , claiming that other mechanics did not know what they were doing and just throwing parts, he told me my spark plugs are cracked because of oil leak. He said changing spark plugs are not going to resolve the issue, but when I insisted on pricing the quoted me for $280 (I did not do it because the price was too high). I left the shop and the car was in a worse shape (shaking). I went to another shop just to change the spark plugs for a lower cost, and told them the story of my car. The new guy offered if he fix the car he will charge me for diagnostic, and guess what he problem was? ECU and connector going to ignition coils. The same problem as the first 3 mechanics told me. I put 10,000 miles since then on my car, and it's been driven very smoothly. Bob, the owner of Super Service of Aliso Viejo reached out to me about my experience at their shop and I told him this story and he never reply me back. They are reaching out to you to see if you were happy and if so, asking to leave a 5 star review.
I recently paid my first visit to Super Service of Aliso Viejo as my 2010 Prius needed an oil change. I also wanted a general checkup and wasn’t surprised to find it needed a few more things done. I had just walked in but they were able to look after me right away. The staff are very friendly and knowledgeable and Don was kind enough to drive me home to wait in comfort while they did their work. They had to keep my car overnight while they got the correct battery then picked me up and took me back to the shop. This is a very much appreciated service! Everything is working great again and I thought it was done at a fair price. I will be returning for another little job soon. I am very happy with my experience and highly recommend them!
I've been coming here since they opened probably 20+ years now. They changed ownership awhile back but I'm still receiving the same great service at reasonable prices. Scott the lead mechanic has been with them since the beginning and always takes time to go over in detail any issues he came across as well as the repairs he completed. I've never had a followup issue with anything they have done. I've recommended them to numerous people over the years and they also had a great experience!
I recently took my 2020 Dodge Durango in for a repair due to a punctured fuel tank, and I must say, the service I received was exceptional! From the moment I walked in, the staff, especially Don and Savannah, were incredibly friendly and welcoming. They made the entire experience far less stressful than I anticipated. Despite the complexity of the repair – a punctured fuel tank is no small feat – the team worked efficiently and skillfully. They not only managed to complete the work quickly but also ensured that it was done to the highest standard. I was thoroughly impressed by their professionalism and the quality of the repair. What really stood out to me was the warmth and genuine care shown by Don and Savannah. They kept me informed throughout the process, answered all my questions, and went above and beyond to ensure I was comfortable and satisfied with the service. I highly recommend this service team for anyone needing vehicle repairs. Their combination of technical expertise, speedy service, and exceptional customer care truly sets them apart. If you're looking for reliable and friendly service, this is the place to go!
They were able to fix my steering wheel clicking no problem! It was super pricey but thats to be expected nowadays. I appreciate them for fixing the problem quickly though.