I have to admit from the moment I called on the phone and the female receptionist ***I wish I remembered her name*** answered the phone I knew this was the location I wanted to get my auto repair done at. She was so helpful with assisting me with insurance information to assisting me get an appointment for an estimate to book the day I got the repair done. It was incredible, then when I dropped off my car for them to get all of the parts ordered, painted and installed all within 3 days was incredible. The work and quality of the work was flawless. Then Scott, I can't say enough incredible things about him from how helpful he was and how responsive he was in regards to getting a quote to answer all of the questions I had about the repair. Finally he even called and told me he found some more damage to the vehicle and to not worry the price would not change but he would get it repaired for me. How many places do you find that have that kind of service from start to finish just outstanding.
Grate customer service experience. My wife found this location in Google after she was looking through several places that the insurance company gave her. we need bumper job after a car scratches our front bumper in a parking spot.
I could not be happier with the quality of repairs to my Mercedes. The staff made the whole process very simple for me from start to finish, which is very much appreciate in a stressful situation like having body work repaired due to an accident. I am also very picky when it comes to the look of my car, and was so surprised to see her in nearly perfect form after the damage done. I cannot recommend Precision Auto Collision more. Thanks again to all the staff!
I used this company several years ago and they did an excellent job, customer service was great. This time I went in to get an estimate, and they wanted to email me the estimate, and said it would take several days. I have yet to hear from them - three weeks later. So I went to Dentco in Laguna Hills and decided to have the Dent pulled out on my read bumper - for only $300!. They did an excellent job and in addition helped me with a battery problem. Always check a dent removal place FIRST.
Man where do I even begin! First off my car was damaged by an express car was that ripped off my roof rack. Took it in and withing minutes Jody had taken pictures and marked off every single area where the car was damaged. Dropping the car off was a breeze. After leaving my vehicle Jody called to keep me updated on the process and man am I ecstatic with the results. Jody and his crew know what they're doing hands down. They went above and beyond what I thought they were going to do. The even detailed my vehicle for me which I never expected and I have to say I will never go to another body shop after this experience. I posted a couple of before and after shots. If you ever need a place to go and are second guessing this place, don't! They will do the job right the first time, and you'll be happy you went!
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