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I have to admit from the moment I called on the phone and the female receptionist ***I wish I remembered her name*** answered the phone I knew this was the location I wanted to get my auto repair done at. She was so helpful with assisting me with insurance information to assisting me get an appointment for an estimate to book the day I got the repair done. It was incredible, then when I dropped off my car for them to get all of the parts ordered, painted and installed all within 3 days was incredible. The work and quality of the work was flawless. Then Scott, I can't say enough incredible things about him from how helpful he was and how responsive he was in regards to getting a quote to answer all of the questions I had about the repair. Finally he even called and told me he found some more damage to the vehicle and to not worry the price would not change but he would get it repaired for me. How many places do you find that have that kind of service from start to finish just outstanding.
I had some dents, scrapes as well as some clear coat damage repaired on my Lexus last week & they did a fantastic job. Can't even tell now that it was previously damaged. Friendly staff as well. They even gave me a ride home after I dropped my car off with no charge. My car was ready a few days earlier than expected. Dropped it off on a Monday & it was ready that following Friday which they originally said it would be ready the following week. My parents had a few of their vehicles repaired here which is how I found out about this place. This was my first visit here & will for sure return again in the future. Update March 2, 2024: Unfortunately another car hit my rear bumper last week while parked in a parking lot which left several bulges from the other cars license plate frame that hit it. I took my car back to Precision for the repair, but fortunately the repair was quick & simple as it was ready in just two days & they once again did an excellent job. They completely removed the bulges as well as resprayed the entire bumper which had several other imperfections in multiple areas, none that were very noticeable unless you looked very closely & never really bothered me as they were already there when I first bought the car four years ago, but nice to have those removed as well. The new paint on the bumper looks great & matches the rest of the car perfectly. They also gave my car a full detail both inside & out! Once again I'll for sure return here again for future repairs, but hopefully not too soon!
Fernando made sure that my car was in tip-top shape. The color of my Kia Forte was a little challenging in the beginning but the team of Precision Auto Collision was able to figure out how to match it. I would recommend this place to anyone who needs a body shop for their car.
Grate customer service experience. My wife found this location in Google after she was looking through several places that the insurance company gave her. we need bumper job after a car scratches our front bumper in a parking spot.
Sent here thru my insurance (mercury). They did an estimate and obviously recommended a new part (the valance panel) instead of just scuff and re-paint. I feel insurance want the estimate to be over $1000 so that they can put a hit on your license and then charge you more. Mercury confirmed that the hit does depend on the estimate. Went to a different place and my estimate/paid for was $835. I am not sure if this is why precision prefers all new parts to get it over $1000? But it all felt over estimated, compaired to the 3 shops I took it to before going thru my insurance.