Is this your business?
Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.
I went there for transmission oil change and diagnostics and then a lot of advises later, I agreed for $700 bill for 5 things to get rid of 1. noise when I turn and 2. jerk when the car moves from stop sign. I came home with oil change as promised(hence 2 stars) but the two problems continue. They are capable but not trustworthy.
I went there after my daughter curbed her car and blew out 2 right tires. I knew the car needed an alignment at least, so I took it there because I had a Groupon. After inspecting the car they told me it needed both sides lower control arms, front struts, outer tie rod ends front sway bar links. There quote was $3000.00. I was immediately suspect. Why would I need left side repairs when the impact was on the right side. I pulled it out. I took it to a shop I had been using for years. They replace the right lower control arm. Total was $300 including another alignment. Also, I has them do a synthetic oil change since I was there. They quoted $89.99. Just out of curiosity I called the dealer. They quoted me the same price. If you're going to be as expensive as the dealer why would I take my car there? At least I have a better chance that the dealer will be honest. If you're thinking about taking your car here think again. Inflated prices and dishonest.
We were visiting relatives in Mission Viejo and had a Groupon offer for transmission oil and filter change. It was a good deal compared to Honda of the Desert. Half price. So we call and make an appointment and informed them we have a Plugin Hybrid EV. Not a problem. We arrived and about an hour later we were told, "oops they didn't have the proper equipment.". Wasted an afternoon and we had to drive back to the Desert in rush hour traffic. Thankfully, Groupon refunded the money immediately. The people were pleasant but they demonstrate the ineptness too often found in these locals. Customer service should be a matter of pride.
My Audi Q7 Diesel at 138000 miles started leaking Oil. I brought my car here and they did an EXCELLENT repair job and was really involved! Spent 5k, took approximately 3 weeks due shortages of parts during Covid but I am very happy even after 1 year and now 152000 miles. My Audi drives like brand new after the repair job. Really a 5 Star mechanic shop
This is a great team of mechanics. All their work has been reliable. They've helped me out in a pinch an hour before closing on the day before Thanksgiving to get me back on the road quickly. Logan, the general manager, always gives me great advice and service at a fair price. He'll even tell me if a service is unnecessary to save me money. Now that's honesty! The owner Kevin has personally helped me find a reliable car. I like this shop and am a long-term customer.