Is this your business?
Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.
They are on commission, they scam, they are going to up sell you on everything. Took my 2013 Dodge Charger in for a brake service and it was driving fine. All of a sudden it's "undrivable" and the transmission needs to get replaced. Got it replaced and had issues with the transmission and "nothing was wrong". Go to Firestone next the Home Depot, they're extremely nice.
I was very impressed by their immediate action. I drive a Ram Promaster 2500 as my work vehicle (15ft long and 9ft tall). On a Friday morning, I pulled on to the road to start my day of work. Unfortunately, my vehicle was struggling to pick up speed beyond 40mph. I was aware of frequent puddles below my engine, but I had ignored it as long as I could... a big mistake on my part. When I called into Mission Viejo Transmission, they were willing to receive me immediately. Most placing can't work on my vehicle because of its size and excessive weight. I informed them of my issues and also communicated that I work 6 days a week and need it repaired as soon as possible, so that I don't disappoint my customers. Kevin and his crew didn't hesitate. They located two leaks, in my transmission and my coolant. They also did a full inspection of the vehicle, providing an oil change and replacing my back brakes, which I was aware were getting very thin. In order to have everything repaired and replaced by Monday morning before I started my day of work, Kevin put 4 mechanics on my vehicle over the weekend. I can't thank them enough for understanding the urgency of my situation and providing top notch customer service. Highly recommend if you need a professional crew of mechanics and expect high quality customer service.
I had a fantastic experience at Mission Viejo Transmission and Auto Repair with my recent car repair. I brought my car in for a transmission rebuilding a few weeks ago. Turns out I needed a new transmission as my current one was un-rebuild able. Kevin (the owner) and the team did a fast and wonderful job getting me back on the road for a more fair price than the Nissan dealership. A couple weeks later I needed brake repair in the front. The mechanic even took the time to show me the worn-out parts and explained why they needed to be replaced. The staff was incredibly friendly, explained the process in detail, and gave me a fair estimate upfront. My brakes now work perfectly, and the car runs smoother than ever. They finished the job quickly, and the final cost was exactly what they quoted. I highly recommend Mission Viejo Transmission and Auto Repair for anyone needing reliable car repairs. They’re not AllState but you’re in good hands.
Awesome place. Friendly, trustworthy and kowledgeable. Every person there is so helpful and easy to talk to. They really listen to your car problems and genuinely want to make it work. Highly recommend.
We were visiting relatives in Mission Viejo and had a Groupon offer for transmission oil and filter change. It was a good deal compared to Honda of the Desert. Half price. So we call and make an appointment and informed them we have a Plugin Hybrid EV. Not a problem. We arrived and about an hour later we were told, "oops they didn't have the proper equipment.". Wasted an afternoon and we had to drive back to the Desert in rush hour traffic. Thankfully, Groupon refunded the money immediately. The people were pleasant but they demonstrate the ineptness too often found in these locals. Customer service should be a matter of pride.