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I have been coming to Mission Viejo Auto Spa for over 7 years and for a while the car washes were rushed, dirty windows, etc…. But recently they have definately redeemed themselves! I’ve been very happy with the attention to detail on both of my large trucks I bring in. Great crew working here it reminds me of how it used to be!
In addition to a great car wash I was pleasantly impressed when a”wad” of money that had fallen out of my pocket was returned to me. I gave the honest guy a reward. But I’m still amazed at the honesty of the employees
I’m a personal assistant, One of my task while my boss was out of the country was to get his Suburban completed detailed. With the Ravi g reviews I used Mission Viejo Auto Spa. I purchased the top package for $240 bucks. Let’s start with calling me two hours prior to them completing it while I was running my errands, After I went to the sweet lady behind the counter she went to the guys working on my boss’s truck to see where the miss communication was, no answer to that one. Let’s get into the state and the truck was given back to me in. There are streak marks and left over the exterior as well as left over wax, the interior leather was and still is absolutely soaked and greasy from whatever cleaner they used, the Floor is still completely soaked from the washing. At the end of the day this was my responsibility and due to the effects of this car wash I lost a days pay as well as paid for that car wash and the detailing company to correct their mistakes. BEWARE OF THIS CAR WASH!!!!
Overpriced car wash. Jobs was rushed. Not expecting a detailed but at least vacuum the carpet right. Easily removable dirt spots on hood and windshield not wiped away. I have a small truck but charged me extra. First time and last time going there. I've had better car washes elsewhere for better price.
My second time here. First time they did a good job. Everybody was nice, but it was the end of the day and they didn’t seem to put in the extra care. It just hadn’t been taken care of when drying and cleaning the windshields and such. decided to give it a second chance. Spoke with the manager as I dropped my car off and they took really excellent care of it. He apologized for the first time and said he 100% guarantees their work. Will come back; definitely worth the money.