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In addition to a great car wash I was pleasantly impressed when a”wad” of money that had fallen out of my pocket was returned to me. I gave the honest guy a reward. But I’m still amazed at the honesty of the employees
I have been coming to Mission Viejo Auto Spa for over 7 years and for a while the car washes were rushed, dirty windows, etc…. But recently they have definately redeemed themselves! I’ve been very happy with the attention to detail on both of my large trucks I bring in. Great crew working here it reminds me of how it used to be!
I’m a personal assistant, One of my task while my boss was out of the country was to get his Suburban completed detailed. With the Ravi g reviews I used Mission Viejo Auto Spa. I purchased the top package for $240 bucks. Let’s start with calling me two hours prior to them completing it while I was running my errands, After I went to the sweet lady behind the counter she went to the guys working on my boss’s truck to see where the miss communication was, no answer to that one. Let’s get into the state and the truck was given back to me in. There are streak marks and left over the exterior as well as left over wax, the interior leather was and still is absolutely soaked and greasy from whatever cleaner they used, the Floor is still completely soaked from the washing. At the end of the day this was my responsibility and due to the effects of this car wash I lost a days pay as well as paid for that car wash and the detailing company to correct their mistakes. BEWARE OF THIS CAR WASH!!!!
Overpriced car wash. Jobs was rushed. Not expecting a detailed but at least vacuum the carpet right. Easily removable dirt spots on hood and windshield not wiped away. I have a small truck but charged me extra. First time and last time going there. I've had better car washes elsewhere for better price.
Thief in the staff!!! About three weeks ago I had my Highlander SUV cleaned at this car wash. I spent $120 on the car wash with my car not being completely clean and the wax not fully wiped off. They had my car all day and didn’t bother to call me to tell me it was finished. In addition, my $200 sunglasses went missing. When I pointed out that my sunglasses were missing, no one seemed to know what happened after a while on them looking through my car seeming not to know what happened I left. I find it funny that my cheap sunglasses were still in the car but not the expensive that had a case were not. After giving them my phone number to call me after I left. Three weeks later, no one even bothered to call me back to apologize for my stolen sunglasses. I will never return to this car wash again in fact if I could rate them zero stars I would.