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Excellent car wash. I came back from a death valley road trip and the car had so many dead bugs on the front. I got the $20 car wash which they made sure all the bugs were cleaned and the QC guys at the end made sure they wiped all the wet spots and made the car completely dry. I will highly recommend this spot to everyone. 5/5
I previously posted a good review because they gave a relatively good wash for the price and speed. However, when I purchased the car wash I was told that they were having a sale and that a month of unlimited washes would be the same price as the one normal wash. I said okay and proceeded to get the car wash. Little did I know that apparently that signed me up for a monthly subscription and at a much higher rate than I had just paid. Not only that but they it fairly annoying to cancel your membership as you have to do it through email.
Still fighting my $2600 damage to my front grill. They claimed no one else had this experience but when I read reviews there are many other damages similar to mine. They keep removing them as quick as they can. Horrible experience for going in for a $15 car wash with 2021 infinity and coming out with my front grill hanging off.
People who work there have no understanding of the computer system they are working with nor speak English enough to solve the problem. I had been member for a year and last time I asked to change the credit card I was paying with and instead they charged $20 for a one time wash not knowing how work with their own system and then my monthly membership which was grandfathered for the amount of 24.99 raised to $35 after I changed my payment method!! I called customer service and they were not willing to take responsibility for the mistake their staff made.
I had a very bad experience, at the beginning they try to sell it to you hardy then ask your credit card then they charge you then automatically charge you each month $20 then you realized it you can use only once , it turns up that you pay $20 only for our side of your car no vacuum, I think they are cheating. no more business with them I go to crown vally.