The owner Shane & his team have serviced several different kind of cars, belonging to our family, perfectly. Having been in the car business myself for over 30 years I'm extremely picky when it comes to choosing an automobile repair shop. The service writer Austin is a great communicator, humble and pleasant to say the least. Prices are very fair and the service is top-notch. The shop could not be more highly recommended by us.
Very pleased with the service. Austin was great to work with. He dealt with the warranty company and only got me involved when they changed their mind on what they would cover. He kept me updated the whole time. Twice I needed something out of the van while it was up on the rack and someone climbed up and got what I needed out. Everyone I dealt with was professional and accommodating. I will continue to bring my van here for service.
Very reliable, great customer service. Big props to the employee that dropped me off and picked me up from home when my car was ready. Thank You!
I came in with a difficult to diagnose electrical problem. My entire display, radio, and navigation system had stopped working and went dead. The mechanics got right on it and fixed it within an hour at a remarkably low price. These guys are the best!
Shane, Austin, Ralph and the whole crew at Aliso Viejo Auto are AMAZING! I cant say enough good things about them. They are polite, professional, and helpful anytime I have needed work done on my car. They are honest and upfront about parts and pricing. I’ve never felt like I’m getting the run around or talked down to just because I’m a woman. I will be a forever customer of theirs and I highly recommend them to anyone that needs their vehicle service!!
Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.